In short: We only collect the data needed to respond to your inquiries. We do not sell data to third parties. You can request deletion of your data at any time.

1. Data Controller

SELT Ltd.
Registered address: Plovdiv 4000, pl. Shahbazyan 3
UIC: 825327640 | VAT: BG825327640
GDPR contact: contact@selt.bg

2. What personal data we collect and why

2.1 Contact form

When you submit the contact form, we collect:

DataRequiredPurpose
Full nameYesTo address you appropriately
Email addressYesTo reply to your inquiry
Phone numberNo (optional)Alternative contact for faster response
Message contentYesTo understand and process your inquiry

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) — processing is necessary to respond to your inquiry.

Retention period: Up to 12 months after last correspondence, unless a longer period is required by law.

2.2 Analytical data (Google Analytics)

With consent, we collect anonymous usage data via Google Analytics 4. IP addresses are anonymized; we cannot identify individual users.

Legal basis: Consent (Art. 6(1)(a) GDPR).

2.3 Marketing data (Facebook Pixel)

With consent, Facebook Pixel collects visit information to display relevant ads on social media.

Legal basis: Consent (Art. 6(1)(a) GDPR).

3. Third-party data sharing

We do not sell or share your personal data with third parties, except:

  • Google LLC — via Google Analytics (Google Privacy Policy)
  • Meta Platforms, Inc. — via Facebook Pixel (Meta Privacy Policy)
  • Legal obligations — if required by law to provide data to competent authorities

4. Your rights

RightDescription
Right of accessRequest information about what data we process about you
Right to rectificationRequest correction of inaccurate data
Right to erasureRequest deletion of your data ("right to be forgotten")
Right to restrictionRestrict processing in certain circumstances
Right to portabilityReceive your data in a machine-readable format
Right to objectObject to processing based on legitimate interest
Withdraw consentWithdraw consent for Analytics/Pixel at any time

To exercise your rights: contact@selt.bg

You also have the right to lodge a complaint with the Bulgarian supervisory authority — Commission for Personal Data Protection (CPDP):
Website: www.cpdp.bg | Email: kzld@cpdp.bg | Tel.: +359 2 915 3580

5. Data security

We apply appropriate technical and organizational measures to protect personal data. The website uses SSL (HTTPS) encryption for secure communication.

6. Cookies

For detailed information about cookies, see our Cookie Policy.